Shipping

Orders placed on this website will be dispatched from the Netherlands. Customers located in an EU member state will not be subject to any customs duties.

This website is for the EU market. Please follow the relevant link below for your local marketplace website.

European Union member states (see under the table below for the list of countries)

Order Delivery Service Tracking Cost Est. Delivery Time
Under €35 Deutsche Post Tracked Yes €3 5-10 Working Days
Over €35 Deutsche Post Tracked Yes Free 5-10 Working Days
Over €35 DPD Tracked Yes €10 2-5 Working Days


***Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden***

Please note, if you opt for standard shipping via Deutsche Post, the final delivery will be made by your national postal service. We recommend you track your orders using Parcelapp tracking website.

We are unable to cover the cost of reshipping the item back to the buyer after a return in these three instances:
a) the buyer originally gave us the wrong address
b) the buyer has failed to pick up the item from the post office within the allotted time frame
c) the buyer has missed repeated attempts by the carrier to deliver the item to their address.
We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

Please follow this link for information about the returns, exchanges and refunds.